After the frenzy of Black Friday and Dear Utol (2025): Pa-Yummy si Ma'am Episode 37Cyber Monday, issues with orders, returns, or questions about products are bound to pop up. If you've had problems with delivery, stolen packages, or a case of Black Friday shopper's regret, you have a few options for getting customer support from Walmart.
Here’s how to quickly get in touch with Walmart’s customer service to resolve any problems.
SEE ALSO: Walmart's Black Friday sale is still live — find all the best deals right here1. Use Walmart’s Online Chat
The fastest way to reach Walmart support is through their live chat feature. For order-related problems, go to the "Purchase History" page, where you’ll find a "Chat with Us" button that connects you directly to a Walmart representative.
2. Call Walmart Customer Service
If you prefer speaking directly, you can call Walmart at 1-800-925-6278. They’re available 24/7, though wait times may be longer during busy periods.
3. Use Social Media
Walmart is active on Twitter (@Walmart) and Facebook. A quick tweet or message can often get a response in minutes.
4. Visit a Store
If you're dealing with a return or exchange issue, visiting your local Walmart can sometimes resolve things faster. Make sure to bring a copy of your digital receipt and the item in question.
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